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Lisa1399
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Joined: 06 September 2013
Points: 2
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Posted: 25 October 2013 at 1:52pm |
I have also just sent an email and had it bounce
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Emma_R
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Joined: 11 May 2013
Points: 13
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Posted: 25 October 2013 at 3:01pm |
I facebooked littlies and a couple of other paretning pages to put a warning up for other mothers to not shop there - which they won't/can't do for legal reasons but the woman at littlies said she thought the business had closed/gone under ages ago. The woman that runs maternity direct needs to be shot!
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jennalee
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Joined: 05 June 2011
Points: 1
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Posted: 29 October 2013 at 2:53pm |
Haa!! Just logged in under my wifes login whom I bought some pregnancy stuff for - I have had exactly the same situation.. No replies, no phone answer or answer phone! Just trying to google more about them when I saw this! Payment came out over a month ago but no product or replies to my refund requests...
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Emma_R
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Joined: 11 May 2013
Points: 13
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Posted: 30 October 2013 at 8:33am |
Shock Horror I just recieved an email from maternity direct - no real appology as such but they reckon they'll post it by the end of the week. Will believe it when I see it.
Heres the email: Hi Emma
Thanks for your purchase with www.maternitydirect.co.nz spread the word!
We apologise for the delay we have needed to order in your items but your order will be dispatched at the end of this week
We thank you for your patience
Kind Regards and all the best for this special time
Keryn Maternitydirect
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kate132417
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Joined: 04 November 2013
Points: 1
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Posted: 04 November 2013 at 8:50am |
Im in the same boat. Ordered 3 nursing camis on the 22nd september and they still havent arrived. They have 107 dollars of my money (Im sure you can appreciate that at the time in our lives we can't afford to toss away money like this!) Phone number is invalid and Ive sent about 14 emails with no responsed. Im gutted and dont know what to do next. She's a thief!
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Emma_R
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Joined: 11 May 2013
Points: 13
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Posted: 07 November 2013 at 10:46am |
Has anyone had any luck getting their order delivered? I am getting sporadic emails from her when I send it with an urgent priority but still not recieved my goods as yet even though she said they would be dispatched last week - emailed again yesterday with subject line "WHERE IS MY ORDER?!?!" and left the body of the email blank, got a reply last night just saying that it had now been dispatched blah blah blah, nothing real personable - no real appology etc, which makes me think some of theses emails are just automated or templated etc just add a name and away it goes. I have asked for a tracking number this time - will see what happens
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katemckay300
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Joined: 04 November 2013
Points: 5
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Posted: 07 November 2013 at 12:05pm |
Still heard nothing from her about my orderss. I have contacted my credit card company and lodged a transaction dispute, not sure how that will go though. I got a similar email about 4 weeks ago saying my order was currently beng dispatched.
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Amy7583
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Joined: 30 April 2012
Points: 1
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Posted: 09 November 2013 at 12:45am |
I'm also in the same boat, if only I had seen this page before I ordered it makes me so mad that she is ripping people off, there must be so many other women this is happening to. its been over a month since I placed my order sent numerous emails never had any response, now applying with the bank to get a refund! there must be a way to stop/shame her
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Janet133035
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Joined: 12 November 2013
Points: 10
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Posted: 12 November 2013 at 12:13pm |
SO so guttered i only just seen the reviews now!!! i ordered from this website 5 weeks ago and still have not received my order. I have been told twice that it will be dispatched at the end of the week but nothing! i have now said that if i do not receive my order or a refund by the end of the week that i will be contacting fair go and small claims court.
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Jessaroo
Senior Member
Joined: 03 June 2013
Location: Nelson
Points: 1064
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Posted: 12 November 2013 at 12:24pm |
Been watching these posts for a while - I think someone should contact fair go regardless! This woman needs to be stopped!
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Stacey133038
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Joined: 12 November 2013
Points: 13
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Posted: 12 November 2013 at 12:49pm |
I too am I this boat!!! So furious!! Have emailed with no reply, so my last one stated if I did not get a response I will be contacting the police as my bank said it has to go through them as I have willing paid money to this outfit so they can't reverse the transaction. Ripping off people is wrong but to do it to new and expecting mothers is disgusting. I am going to look into fair go etc this afternoon.
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Janet133035
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Joined: 12 November 2013
Points: 10
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Posted: 12 November 2013 at 2:23pm |
i have contacted fair go, i think as many people as possible should also send them a message. the more people that do the better chance we have at getting them to investigate her!!!
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Janet133035
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Joined: 12 November 2013
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Posted: 12 November 2013 at 2:32pm |
Just found her details on business.govt.nz her name is Keryn O'Brien. she even advertising stuff on facebook.
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Stacey133038
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Joined: 12 November 2013
Points: 13
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Posted: 12 November 2013 at 2:47pm |
I posted a message on fair go page as well, I agree with Janet the more the better!!
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katemckay300
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Joined: 04 November 2013
Points: 5
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Posted: 12 November 2013 at 5:08pm |
Oh ... How do i do the fair go thing? I need to be in on this action too. Stacey - did u contact the police? I'm interested to hear what they say, thinking of doing that also.
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Kirstie109354
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Joined: 19 March 2013
Points: 9
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Posted: 12 November 2013 at 5:30pm |
I've sent fair go 2 messages on Facebook and 1 on their site - no reply from either
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Stacey133038
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Joined: 12 November 2013
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Posted: 12 November 2013 at 9:19pm |
I haven't contacted the police yet, will give it a day or so, so that when I do I can say I've given plenty of opportunity to have my emails replied too. I will update once I've spoken to them and let you all know what they say. I went on the tvnz site and left a message on the contact fair go page.
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Janet133035
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Joined: 12 November 2013
Points: 10
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Posted: 12 November 2013 at 9:33pm |
http://tvnz.co.nz/fair-go/contact
Here is the direct link to fair go! Also very interesting if you have any luck with the police
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Emma_R
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Joined: 11 May 2013
Points: 13
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Posted: 13 November 2013 at 1:21pm |
I have FINALLY recieved my purchase a month and a half after ordering - no surprise that one dress is in the wrong size - I'm not going to the hassle of trying to send it back and get the right size
My advice about contacting her ... email her everyday - mark the email as urgent/high priority and DON'T be polite - no please or thank yous etc be ANGRY!! I didn't get any real appologies but at least I did get a bit of action from her... not to say it will work for everyone tho.
Also I am happy to put my 2 cents in re fair go... her treatment of customers is abysmal - a poor excuse for a human being
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Janet133035
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Joined: 12 November 2013
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Posted: 13 November 2013 at 9:58pm |
wow im shocked, this afternoon i received my order. wrong colour but not going through the hassle of sending it back. i agree with emma, you need to get angry and send 2-3 emails a day, dont be nice!
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