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nuttymama View Drop Down
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    Posted: 28 April 2007 at 7:02am
Well after a shaky start Telecome yes Telecom have proved themselves. When we orginally rang they told us we would have to allow 3 working days to get the phone changed over to our new house.

Anyway DH rang yesterday and changed the name over (it was in a friends name) and asked for our mobile and home bill to be consolidated and also asked for our phone to be changed to our new house. The guy was very helpful and it was all sorted extremely quickly. The new phone was connected in two hours and they also allowed us to keep the phone on in this house until tonight! The only bugger was we had to change numbers, but he found us an easy one.

So surprisingly well done telecom for A grade service!!
Abigail 06/01/2005
Jayden   21/11/2001
Micheal 03/04/1997
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emmaohara View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote emmaohara Quote  Post ReplyReply Direct Link To This Post Posted: 28 April 2007 at 9:20am
I am into telecom too at the moment, my lovely son rang the UK for 12 hours and 12 minutes and after explaining they didn't charge us, nice one!!!!


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Maya View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Maya Quote  Post ReplyReply Direct Link To This Post Posted: 28 April 2007 at 8:03pm
I'm on the 'Telecom is ok' bandwagon too. I posted a therad about it recently, they were great when the idiot roadworks men severed the cables and left us with no phone (or internet ) for 24 hours they diverted the line to my mobile free of charge and gave me a credit on my account.

And now I have the $25 NZ/Aust call cap and we just got a bill and I saved $300 in calls to Australia
Maya Grace (28/02/03)
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MyMinis View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MyMinis Quote  Post ReplyReply Direct Link To This Post Posted: 29 April 2007 at 7:08am
They are pretty good, could be why Ive stuck with them for over 6yrs.
They have their moments I must admit but I much rather dealing with them than SKY lol
We find everytime we ahve a problem they always fix it almost immediately.
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