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Forum LockedProblems with ittis??

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MumtoMany View Drop Down
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    Posted: 15 June 2011 at 4:05pm
I was so happy when my nappies arrived. In my nappy order was 6 tuttos. I pre washed them and then when it came time to put them back together i found 2 out of the 6 nappies have lost a snap on the waist and one of the long boosters has lost a snap also. Has anyone else had problems like this? Can i contact itti bitti nz and sort it out with them??

Oh are itti wipes ment to be color fast? because the dye has run on 2 of them
DD 12 DS 9.5 DD 6 DS 4 DD 23 months and here comes number 6


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MrsMc View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MrsMc Quote  Post ReplyReply Direct Link To This Post Posted: 15 June 2011 at 4:14pm
gutted, i just brought one for a friend and it had a snap missing before it was washed!!

I emailed Karyn at itti bitti and she was more than happy to replace and reimburse postage too
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Nothing View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Nothing Quote  Post ReplyReply Direct Link To This Post Posted: 15 June 2011 at 5:41pm
Yeah they are having problems with the snaps, pays to check them every time before you wash them and after the first time. They usually fall off at the start.

No the wipes are NOT colour fast. You need to wash them seperatly before use. The nappies are tho and can be washed with anything.

Karyn from Itti Bitti is really good and will sort you out.

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MumtoMany View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MumtoMany Quote  Post ReplyReply Direct Link To This Post Posted: 15 June 2011 at 7:42pm
Thanks for your help I will contact her. The wipes were only washed together not with anything else. Im feeling pleased that i never washed them with the nappies or i may have stained them on the first go hehe.
DD 12 DS 9.5 DD 6 DS 4 DD 23 months and here comes number 6


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bebebaby View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bebebaby Quote  Post ReplyReply Direct Link To This Post Posted: 15 June 2011 at 10:15pm
hehe I washed my wipes with the nappies first time. THe nappys themselves didn't stain, but the mircofibre inserts took on a very light blue tinge.
But not a big deal. If they had stained the nappies I would have been gutted.
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freckle View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote freckle Quote  Post ReplyReply Direct Link To This Post Posted: 28 June 2011 at 3:47pm
mine just turned up with broken snap as well :(... I'm sure they'll sort it out but was looking forward to getting DD in it

eta - wow the service is awesome there eh... I got an email back within ten minutes and they will reinburse postage...

Edited by freckle
mum to 3 lovely girls :D
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