Maternity Direct non-delivery of goods

As someone that has also had this happen (April 2013) too I wouldn't even send the items back. I did, no refund. So am out of money and goods.

I have made an official complaint to http://dnc.org.nz

Maybe someone needs to start a facebook page and share it to all the mummy pages etc? Who's keen to do it?

Edited by TashaL - 03 December 2013 at 11:02am

I'm still waiting on a refund for some togs I ordered on 20 October, she didn't have my size, I just wanted black togs, she kept trying to get me to take blue togs and horizontal stripes (which I wouldn't wear not pregnant let alone being pregnant) so I asked for a refund which she said she would process back on 20 November I emailed to say I still hadn't received it on 25 November and I'm still waiting and now she won't respond to emails.
I made a complaint on here http://www.theorb.org.nz/ not sure if it will make any difference but she is pretty much a scammer so it's worth a try, I don't understand how she is still in business! How can someone run a business without answering the phone!
I also ordered some shorts which I did receive but are an awful fit but there's no way I'm gonna bother sending them back.
I'm just going to send her an email a day until I get my refund, it's only $35.95 but it's more about the principle after reading everyone elses experiences too.